If you have questions or concerns regarding
this statement, you should first contact the Allie Mae site coordinator
at our Customer Care Department.
Your privacy is important to us. At
Allie Mae, your privacy is our chief concern. We understand that you
entrust us with your private financial information to help us match
you with a bank, lender or loan broker (we refer to all of these as
"Lenders") or real estate professional who can meet your
needs. In exchange for your trust, you expect and deserve our commitment
to treat your information with respect. Rest assured that we protect
your privacy. Under no circumstances will Allie Mae sell or share
any personal information about you to or with any person or organization
except: as authorized by you, to participating lenders, real estate
professionals or other parties involved in your transaction, or as
may be required by law or court order. The Privacy Policy below describes
the standards we adhere to in handling information about you and your
loan request.
Information We Collect.
There are several
areas on a Allie Mae site where you may be asked to enter both personal
and non-personal information. We DO NOT sell or share any personal
information about you to or with any person or organization except: as authorized by you, to participating
Lenders, real estate professionals or other parties involved in your
transaction, or as may be required by law or court order.
Information we receive from you on
loan or realty requests.
When you come to a Allie Mae site to
complete a qualification form you'll need to provide personal and
financial information such as your name, phone number, Social Security
Number, e-mail address, income and other financial information depending
upon your expressed loan or real estate referral preference.
Supplementary information for your loan or realty request.
When you complete a loan or realty request
at a Allie Mae site, it may be necessary for us to supplement the
information you provide with information from third party sources.
More details.
Technical information we collect.
In order for us to ensure that we are
providing the best possible consumer experience on a Allie Mae Web
site, we collect and track certain user information.
Information from surveys.
You may complete a survey from Allie
Mae online. Participation in surveys is completely voluntary and it
is your choice whether or not you wish to disclose your personal information
to us.
Information from the "Contact Us" section of a Allie Mae
Web site.
You may contact Allie Mae through the
"Contact Us" feature. Participation in this area is completely
voluntary and it is your choice whether or not you wish to disclose
your personal information to us.
Information collected from the "Calculators"
section of our site.
Allie Mae makes several resources available
to you to help you complete a qualification form. One of these resources
is the "Calculators" section of our site. We do not collect
any personal data you may input into to any calculators on our site.
Sharing information with our participating
Lenders and real estate
professionals.
At your direction (when you click on
the "Submit" button), the information that you provide to
us on the loan or realty request will be sent through the Allie Mae
system and presented to participating Lenders who offer the types
of loan products you have identified, other parties relevant to your
transaction and/or participating real estate professionals. Lenders
will also receive your credit history when they review your request.
As our Lenders and real estate professionals may keep and use your
information whether or not you qualify for a loan with
them or use their services, we recommend that you contact them directly
for more information about their specific privacy policies.
Sharing information with third parties.
We may also act as an agent for our
participating Lenders and real estate professionals, sharing information
on their behalf and pursuant to their instructions with providers
of services related to your transaction. In addition, Allie Mae may
notify you about a special offer from one of our promotional partners.
We do not reveal your name, address or any other identifying information
to that promotional partner unless you request us to do so.
Sharing information with authorized
agents.
At your direction (when you click on
the "Submit" button), the information you provide to us
on the loan or realty request will be sent through the Allie Mae system
and may be presented to our authorized agents. Our authorized agents
do not sell or share your personal information with any person or
organization.
Deleting your information.
Federal and state regulations require
that we store completed loan and real estate requests for various
periods of time. In order to comply with these regulations, we cannot
delete information from our databases.
Security.
Allie Mae sites have security measures
in place to protect the loss, misuse and alteration of the information
under our control.
If we make a change to our Privacy Policy
in the future that will affect how we treat your information, we will
notify you of the change. In that case, your ability to opt out of
the new policy will be determined by applicable laws and we will include
that information in our notification. If the change impacts how we
use your information, we will notify you even if you have requested
that we not contact you.
Allie Mae also utilizes Web Logs to
track aggregate information about how our site is being used. Web
Logs track anonymous user information, including the number of visitors
to our site, operating systems, Internet Provider addresses (if publicly
available), and browser type. Unlike cookies, Web Logs are maintained
only on Allie Mae servers and do not store or place anything on the
user's computer.
This Privacy Policy was last updated on
January 8, 2004
